Shipping & Returns

SHIPPING POLICY

Made By Me Sewing Studio currently ships within Canada only.  Shipments are sent via Canada Post expedited parcel and include tracking.  Orders placed online are shipped in 1 to 3 business days from receipt of order.   You should receive your package within 2 to 7 business days after that.  Please note that Canada Post is experiencing shipping delays due to high parcel volume and enhanced COVID-19 safety measures and as a result has suspended delivery guarantees for all services.  

Shipping Rates:  orders up to $100 - $15.00 flat rate

Orders over $100, before tax and after discounts qualify for free shipping!  

Local Pick Up - Free!  Select pick up as your delivery method.  We will send you an email when your order is ready to be picked up.

Return & Exchange Policy

We accept returns of unopened packaged notions with packaging in original condition.  Customers are responsible for return shipping costs.  Please contact us within 14 days of receiving the item to start the return process. Original shipping costs are not refundable.  All sales of fabric, thread, patterns, books, notions sold by the metre and gift certificates are not refundable.  

If there is a flaw in your fabric or we have shipped the wrong item to you, please contact us within 14 days of receiving your order so that we can work with you to resolve the issue.  Please wait to hear from us before shipping any products back.

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CONTACT

604-9710940  

info@madebyme.ca

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