faq

We accept payments made through PayPal.

We currently ship all over Canada via Canada Post. We have just recently started shipping to continental US as well.

Canadian shipping is $16.00 for orders up to $100. Orders over $100, not including taxes and before discounts, ship free!

US Shipping rates: $26 for orders up to $199.00. Orders $200 and over ship free.

Extra charges may apply for oversize packages.

Your order will be shipped 1 to 3 days from receipt of order. You should receive your order within 3 to 7 business days after that.

US orders ship 7 to 10 business days once it has been received and processed.

Yes you can! You can select "pick up" as your delivery method when placing your order. You will receive an email when your order is ready to be picked up.

We accept returns of unopened packaged notions with packaging in original condition. Please contact us within 14 days of receiving the item to start the return process. Customers are responsible for return shipping costs. Original shipping costs are not refundable. All sales of fabric, thread, patterns, books, notions by the metre and gift cards are final and cannot be returned.

We do our best to ensure that your fabric is in excellent condition and that your order is cut and packed accurately. If your fabric is flawed or you receive an inaccurate order, please contact us within 14 days or receiving your order with details of the flaw or error and we will work with you to resolve the issue.

I have closed my studio and therefore am not able to offer in person shopping or sewing classes at this time. I am happy to answer any questions you may have about fabric either by phone or email.

Yes! Simply send me an email with your swatch requests (maximum of 5 per request) and I will send them via mail to you.